Toyota Methods and Operating Modelspresents a case study of a small, traditional Italian manufacturer in the Toyota Industries Corporation Group, which began an important process of transformation until it became a successful, modern and advanced international business: Toyota Material Handling. Toyota management made internal changes and developed the commercial networks, successfully applying the Toyota Production System (TPS, or Lean Production) as well as the values of the Toyota Way. Author Stefano Cortiglioni led the transformation project, which took four years. Toyota Methods and Operating Models presents the continuing success story. The authors analyze the Toyota methods and operating models that can be directly applied to your business in order to reach excellence in operations and industry 4.0. It provides tangible advice on how to grow a business and achieve commercial success, with superior processes and logistics networks, as well as the development of an advanced and highly successful supply chain.


Stefano Cortiglioni is the Business Development Director at the Toyota Academy, a senior specialist in T.P.S, Toyota Material Handling Europe and an International Consultant optimizing business processes, He was formerly Operations Director at Toyota Material Handling Manufacturing, Italy. Leonardo Salcerini is the Head of Sales, Toyota Material Handling, President of Toyota Service Centre, Bologna, President of MBT, Toyota Material Handling, Italy, Chairman of the Academy and Logistics Solutions, Toyota Material Handling Italia, Bologna. Danilo Verga is an international consultant working in business transformation through Toyota methods and practices.