Jan Wilcox is a Fellow of the Royal Institution of Chartered Surveyors and a Senior Fellow of the Higher Education Academy. She spent twenty years working, mainly in property asset management, for a variety of institutions including Fenn Wright, Transport for London, The Crown Estate, Hammerson plc and Merrill Lynch Investment Managers before moving into lecturing in higher education. She is now a Senior Lecturer at the University of Suffolk, an examiner for the Institute of Residential Property Management and a Module Leader at the University College of Estate Management. She is also co-author of Property Asset Management, 4th Edition, Routledge, 2018.Jane Forsyth is a Chartered Surveyor, a former property solicitor, a Fellow of the Institute of Residential Property Management, and an accredited landlord. She has thirty years’ experience in the real estate sector including as director of her residential management business. Jane is now an Associate Lecturer at Oxford Brookes University, and an Associate Tutor at the University College of Estate Management, UK. She also mentors RICS candidates and is an APC Assessor.