Stefano Cortiglioni is the Business Development Director at the Toyota Academy, a senior specialist in T.P.S, Toyota Material Handling Europe and an International Consultant optimizing business processes, He was formerly Operations Director at Toyota Material Handling Manufacturing, Italy. Leonardo Salcerini is the Head of Sales, Toyota Material Handling, President of Toyota Service Centre, Bologna, President of MBT, Toyota Material Handling, Italy, Chairman of the Academy and Logistics Solutions, Toyota Material Handling Italia, Bologna. Danilo Verga is an international consultant working in business transformation through Toyota methods and practices.